Q1: What is Azad Tools?
Azad Tools is a "Group Buy" SEO service provider.
Q2: How does Group Buy work?
We purchase premium subscriptions of various tools and provide access to our members through a secure dashboard or specialized browser extensions. This allows you to use high-end tools without paying the full individual monthly price.
Q3: Is my data private when using shared tools?
Yes. We use proprietary systems to ensure that your search history and data remain private from other users sharing the same plan. However, we always recommend not saving sensitive personal information inside shared accounts.
Q4: Can I share my Azad Tools account with others?
No. Accounts are for single-user access only.
Q5: Do I need to install any software?
Most of our tools are accessible via our custom browser extension (available for Chrome/Edge). Some tools may be accessible via direct login or a portable browser provided in your member area.
Q6: What should I do if a tool is "Down"?
Since these are premium accounts, they occasionally experience "limit reached" or logout issues. Our technical team monitors them 24/7. If you find a tool not working, please click the "Report" button on your dashboard or contact our live support.
Q7: Can I use Azad Tools on my mobile phone?
Our services are optimized for Desktop/Laptop use because most SEO tools and our access extensions require a desktop browser environment to function correctly.
Q8: Are there any usage limits?
To ensure stability for all users, some tools have daily usage limits (e.g., number of keyword searches or reports). These limits are clearly mentioned next to each tool in your dashboard.
Q9: What payment methods do you accept?
We accept a variety of payment methods including JazzCash, EasyPaisa, Bank Transfer (for local users), and Binance (USDT/Crypto) or PayPal for international users.
Q10: Is there a refund policy?
We offer a refund only if our primary tools fail to work for more than 48 hours. We do not offer refunds for "change of mind" or if you realized you don't need the tool after purchasing.
Q11: How long does it take to get access after payment?
Access is usually instant for automated payment methods. For manual transfers (like Bank or JazzCash), please send a screenshot of the receipt to our WhatsApp support, and your account will be activated within 10–30 minutes.
Q12: Can I upgrade my plan later?
Yes! You can upgrade from a Single Tool plan to a Combo Pack at any time. Just contact our support team, and they will calculate the pro-rated difference for you.
Q13: How can I contact support?
You can reach us via the Live Chat icon on our website, through our official WhatsApp Support, or by opening a ticket in your member dashboard.
Q14: What are your support timings?
Our technical support is available from 10:00 AM to 11:00 PM (PKT). Emergency tool fixes are handled 24/7 by our server team.
